Click on the link below to view the Terms and Conditions that apply to your Droomvilla reservation:

Geral terms and conditions holiday accommodations

Additional cancellation policy for reservations in Curaçao or Bonaire

In case of cancellation up to 42 days before the arrival date, the holidaymaker will pay a fee of 40% of the agreed price to the business.
In case of cancellation within three to two months before the arrival date, 50% of the agreed price will be charged.

Additional terms and conditions to the Recron terms and conditions for all countries

Payment Article 5
The payment schedule for the holidaymaker is as follows:
- Deposit: 30% within 3 days of receipt of the rental agreement.
- Balance: 70% no later than 42 days before arrival.
- Last-minute bookings: For bookings made within 42 days of arrival, the full payment (100%) must be made within 3 days of receipt of the rental invoice.

Deposit
A deposit may be required for the rented accommodation. At the end of the rental period, Droomvilla will refund this amount within 7 days. If applicable, water and electricity consumption will be deducted from this amount.

Insurance (add as a recommendation)
Droomvilla advises the tenant to take out travel and cancellation insurance (possibly with worldwide coverage).

Force Majeure Article 12.3
The business owner is not liable for the consequences of extreme weather conditions or other forms of force majeure.
This also applies to strikes, storms or water damage, burglary or robbery, construction activities in the area, war (threats), fire, etc.


Changes
When the tenant changes a reservation, a €50 change fee will be charged. In addition to the €50 change fee, the rental price may also change due to changes in the booking period, the number of guests, tourist tax, linen, etc. Changing an accommodation constitutes a cancellation and a new reservation, and the cancellation policy applies.

Cleaning Complaints
If you have a complaint about cleaning, please report it by email or phone within 12 hours of check-in. Otherwise, the complaint cannot be processed, as after 12 hours, it is no longer possible to determine whether it concerns existing or new contamination.